Becker's Healthcare March 10, 2025
Epic is developing AI agents that can autonomously perform tasks that used to require humans.
The EHR vendor is building AI that can identify care gaps and proactively reach out to patients to schedule appointments, and foresee hospital capacity bottlenecks.
“The next evolution of how we can leverage generative AI is to help streamline workflows, make the software easier, simpler, faster and more helpful when it comes to actually going through patient care and even helping patients,” Epic Director of AI Sean McGunigal told Becker’s during the HIMSS conference in Las Vegas. “You can think about it like a generative AI workflow, where instead of us codifying the steps in that workflow, we instead give an agent a purpose.”
He...
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