Why doesn’t Microsoft just build its own cloud based EHR?

One question bounded around the Nelson Advisors office on a regular basis is why doesn’t Microsoft just build its own cloud based EHR?

The answer lies in understanding the complexities of the Electronic Health Record (EHR) market and Microsoft’s broader strategy in healthcare. While Microsoft certainly has the technical prowess and cloud infrastructure (Azure) to build its own EHR, there are several compelling reasons why they have chosen a different path:

1. The Entrenched Nature of the EHR Market

• High Switching Costs: EHR systems are deeply embedded in healthcare organizations’ workflows, from patient registration and scheduling to clinical documentation, billing, and reporting. Migrating from one EHR to another is an...

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