Futurity May 17, 2024
What a doctor has behind them during a telehealth video visit can make a difference in how a patient feels about them and their care, a new study finds.
Even if the doctor is miles away from their usual in-person clinic or exam room, they should make it look like they’re there, the study suggests.
Even better: sitting in an office with their diplomas hanging behind them—or perhaps having a virtual background that’s a photo of such an office. This is especially true if they haven’t seen the patient before, the study shows.
A home office with a bookshelf or a plain solid-color background are both acceptable to patients, too.
But providers should use blurred or virtual backgrounds if they...
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