Forbes March 19, 2025
As AI continues to touch all areas of an organization, from customer experience to operations, CIOs are faced with taking a hard look at their technology infrastructures to see how they’re using AI and what the best use of it is. In many cases, CIOs must play the role of chief AI officer, deliberating over which vendors to work with and how to govern that approach throughout the organization.
Understandably, CIOs are under increasing pressure to grasp all aspects of AI while seeking total visibility into how departments leverage the technology. Because of this responsibility, a CIO might hitch their cart to one vendor to ease their AI strategy and governance. However, others will argue the approach can limit a...
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