Why Australian clinicians aren’t using My Health Record as much

Healthcare IT News May 24, 2024
Adam Ang

The Productivity Commission has flagged the poor usability of the system despite substantial uptake from consumers and health professionals.

While many health practitioners in Australia are now using digital records, they have yet to realise its benefits.

Despite significant investment, My Health Record, Australia’s digital health records system, “continues to be plagued by incomplete records and poor usability,” a new Productivity Commission report noted.

Since the use of the MHR is not mandatory for patients and clinicians, there are gaps in information available in the system that “substantially lessens” its value.

“[If] the availability of patient information is inconsistent, MHR will not be a reliable source of information for many clinicians,” the report noted.

“And if use among...

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