Physicians Practice January 21, 2026
Neil Baum, MD Fact checked by: Keith A. Reynolds

Neil Baum, M.D., discusses six ways to deal with angry patients.

A myriad of factors are leading to angrier and angrier patients in practices everyday.

On this week’s Five Minute Practice Fix Neil Baum, MD, discusses the reason for this anger and gives suggestions for how to deal with unhappy patients.

Welcome to Five Minute Practice Fix, featuring instructional videos by physician and business of medicine expert Neil Baum, M.D. These videos are 5 to 10 minutes in length and will provide practical ideas and suggestions that have been tested in his practice or used by other physicians that significantly improve the efficiency and productivity of their medical practices.

About Neil Baum, M.D.

Neil Baum is Professor of Clinical Urology...

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