Becker's Healthcare February 5, 2024
Minneapolis-based Allina Health is sending hundreds of IT employees to work for Optum to boost its automation and artificial intelligence capabilities and improve the digital billing experience for patients, according to CIO Dave Ingham, DO.
The 12-hospital nonprofit system said Feb. 1 it would transition roughly 2,000 IT and revenue cycle employees to UnitedHealth Group’s healthcare services arm.
Allina Health made the move to confront the “unprecedented care delivery challenges and new technologies emerging, both within the IT clinical spaces, but also within the patient financial experience,” Dr. Ingham told Becker’s.
Allina Health is the latest — and currently the biggest — health system to outsource IT and revenue cycle to Optum. Brewer, Maine-based Northern Light Health, Waukesha, Wis.-based ProHealth...
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