Healthcare IT Today December 22, 2025
Colin Hung

When a claim fails because of a missing field or outdated insurance detail, it is easy to blame the billing process, but it is incomplete or inconsistent information captured at registration that is often the root cause. This seemingly innocuous oversight may be the reason why AI adoption in revenue cycle management (RCM) has been slow. AI can accelerate repetitive work, but it depends on clean, trustworthy data to deliver the results teams expect.

How Integris Health and Experian Health Approached the Front-End Problem

Healthcare IT Today sat down with Clarissa Riggins, Chief Product Officer at Experian Health, and Amy Trogdon, Vice President of Patient Access at Integris Health to explore how AI can strengthen front-end data quality and why...

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Topics: AI (Artificial Intelligence), Health System / Hospital, Provider, RCM (Revenue Cycle Mgmt), Technology
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