Computerworld January 26, 2026
Moving from cutting-edge pilot programs to real-world production is turning out to be harder than many companies thought.
AI assistants and more advanced agent-based tools are gaining visibility in the workplace, even as most organizations remain cautious about deploying them at scale. Analysts say that might change as the technology matures, but only if businesses address persistent challenges around security, governance, and trust.
A Gallup poll in November showed that just 18% of US workers use AI tools on a weekly basis, and just 8% use AI daily, highlighting its still limited use in the workplace. A separate PwC survey of 50,000 workers globally found similar results: 14% of respondents use generative AI (genAI) daily, while 6% interact with AI...
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