Becker's Healthcare February 8, 2024
Becker’s has reported on four health systems that have outsourced revenue cycle and other services to Optum since January 2023. Here is why leaders of those systems have said they outsourced these services.
1. Minneapolis-based Allina Health said Feb. 1 that it is transitioning roughly 2,000 revenue cycle and IT employees to Optum.
Allina Health CIO Dave Ingham told Becker’s the increasing complexity of patient billing was a big driver of the decision.
“Revenue cycle is so dependent on technology these days,” he said. “And there’s such an emerging area of opportunity around interfacing with payers, delivering real-time financial information to patients in terms of estimates that are accurate, that actually tell you how much something will...
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