Becker's Healthcare February 14, 2024
Becker’s has reported on three health systems that have ended RCM partnerships since Aug. 4. Here is why the health systems cut those ties:
1. St. Louis-based SSM Health and UnitedHealth Group’s Optum ended their administrative partnership around inpatient care management, digital transformation and revenue cycle management after the two organizations were not able to meet “mutually agreed-upon expectations.”
In an Aug. 21 internal memo shared with Becker’s, SSM President and CEO Laura Kaiser told the system’s hospital care management and RCM teams that the termination was a difficult decision but was “in the best interest of our patients, families and team members.”
The partnership was announced in October 2021 and formally began in early 2022. The deal...
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