Becker's Healthcare January 2, 2025
Erica Carbajal

Among healthcare C-suites, return on investment is often a critical part of discussions surrounding new technology. But when it comes to ambient clinical documentation, the calculus transcends immediate financial gains.

Increasingly, health system leaders point to physician well-being and job satisfaction as the primary drivers for investing in ambient documentation tools, which use AI to listen to medical appointments and draft clinical notes.

Throughout 2024, physicians who have used the technology have reported reductions in administrative burden, including time spent on notes outside of work hours, and higher job satisfaction. Temple Health is currently testing ambient note-writing tools, with positive feedback from users.

“The response we’ve gotten is [providers saying] they don’t think they can ever go...

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