Becker's Healthcare February 16, 2024
Epic’s Welcome scored 89.4 in overall performance for patient intake management, according to a Feb. 16 report from KLAS.
For this report, KLAS interviewed healthcare professionals about the IT solutions and services their organizations use. This evaluation included 16 numerical rating questions and four yes-or-no questions. The scores from these questions were used to create an overall performance score measured on a scale of 100 points. These questions were then grouped into six customer experience pillars: culture, loyalty, operations, product, relationship and...
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