Home Health Care News August 5, 2024
Home-based care providers that are open to receiving employee and client feedback, and then open to acting upon that feedback, have a natural leg up on competitors that don’t do either.
In fact, providers that collected employee and customer feedback, and acted on it, were able to recruit 90% more employees, according to data from Activated Insights.
But employee recruitment isn’t the only benefit that companies like Tribute Home Care, Pinnacle Home Care and Homewatch CareGivers are seeing from feedback work.
Tribute, for one, takes several approaches to find out what staff and clients are thinking. On the client side, the company sends out a survey after the first three weeks of service. Additionally, the company sends out a more...
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