KevinMD December 31, 2024
Tomi Mitchell, MD

As a physician, I’ve spent years working to provide care that’s compassionate and focused on the patient. But everything changed when I found myself on the other side of the system—as a patient. Suddenly, I saw health care through a new lens, one that revealed cracks I hadn’t fully understood before.

What I went through opened my eyes to the real risks patients face, especially those from marginalized communities. It was a wake-up call, showing me how much work still needs to be done to make health care safer, fairer, and more empathetic for everyone.

Here are five things I learned during my journey as a patient—lessons that I hope will inspire changes in how we approach care.

1. We...

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