Medscape November 15, 2024
For decades, no-show patients have proven to be a costly problem for physicians. In fact, missed appointments lead to a staggering $150 billion impact on the US healthcare system annually.
The reasons patients opt out of appointments are as individual as the patient and include concerns about healthcare costs, long wait times, and a lack of transportation, said Michael Nilsson, a software developer and founder of AddEvent, a calendar technology platform that healthcare professionals use to reduce missed appointment rates.
“Perhaps the most frustrating or perplexing reason patients skip appointments is forgetfulness or apathy,” Nilsson told Medscape Medical News.
And while sending multiple reminder emails, texts, and phone calls can sometimes mitigate missed appointments, no single communication device is entirely...
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