Becker's Healthcare January 15, 2025
Giles Bruce

In 1999, Epic founder and CEO Judy Faulkner got a call from Kent Gale from KLAS after the EHR vendor came in first in the health IT researcher’s survey of healthcare organizations, she recalled in a January blog post.

“Who are you?” he asked.

“Who are you?” she responded.

The two organizations have since gotten to know each other better, as Epic regularly places near the top of the researcher’s annual Best in KLAS survey.

Mr. Gale later visited Epic’s Wisconsin campus with Frank Richards,...

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