Deloitte March 21, 2019
Although still in its infancy, virtual health has already begun to transform patient care by improving access to care, extending the reach of clinical management, and making it easier to gather, store and share information.1As health plans, health systems, and physician groups develop their enterprise-wide virtual health strategies, behavioral health care is increasingly being seen as an appealing starting point for its impact on total medical expenses. While behavioral health typically requires frequent outreach and interactions with patients, it does not require significant medical equipment.
Behavioral health issues are pervasive in the U.S., and it remains an underserved practice area. About 20 percent of adults have a behavioral health condition, and more than half of them (56 percent) do not...
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