MedCity News June 14, 2024
Katie Adams

This week, Wheel rolled out a new AI-powered platform designed to provide patients with more holistic and seamless virtual care journeys. The platform, called Horizon, aims to help the startup’s customers rapidly scale virtual care programs to meet growing patient demand.

Judging from this year’s headlines, one may conclude that 2024 has been a challenging year for virtual care companies. Optum closed its virtual care business in April, Walmart shut down its virtual care offering (as well as its entire healthcare unit) in May, and two of the nation’s largest telehealth providers — Teladoc Health and Amwell — have both laid off a significant number of workers over the past couple years.

But these news items don’t mean that all...

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