Becker's Healthcare September 26, 2025
Here are five notable developments from Cigna over the last month:
1. The Cigna Group has named Eva Borden as chief product officer for its commercial insurance business. Ms. Borden, who joined Cigna in 1999, has held multiple leadership roles. She was appointed president of behavioral health at Evernorth in 2020 and will continue in that role alongside her new position.
2. Starting Oct. 1, Cigna will implement its Evaluation and Management (E/M) Coding Accuracy policy, which reviews CPT codes 99204–99205, 99214–99215, and 99244–99245 for billing accuracy. Under the policy, some services may be adjusted by one level if documentation does not meet guidelines.
The change has drawn pushback from Sen. Richard Blumenthal and the California and Texas medical associations,...
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