Fierce Healthcare April 15, 2024
Heather Landi

Medical records software giant Epic and venture-backed health tech company Particle Health are mired in an ongoing dispute over healthcare data exchange practices.

Epic cut off data requests from some Particle Health customers, citing concerns about potentially inappropriate disclosures of protection health information and privacy risks to patients’ medical data, according to a notice sent to Epic customers April 10. A copy of the notice was obtained by Fierce Healthcare.

The tensions between the two companies ramped up last week when Particle Health founder Troy Bannister publicly confirmed the dispute on April 9, saying Epic recently stopped responding to certain medical record requests submitted through the Carequality network.

“This decision has negatively impacted thousands of patients, and potentially puts 6M+...

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