CHCS December 17, 2024
Christopher Menschner, Center for Health Care Strategies, and Amy Brinkley, National Association of State Mental Health Program Directors

Takeaways

  • Partnering with people with lived experience* in developing behavioral health quality measures can help improve service quality and provider and payer accountability.
  • Best practices are emerging for partnering with people with lived experience in shaping behavioral health policy, program design, and quality measures.
  • There are unique factors important to people with lived experience that should be considered in developing behavioral health quality measures.

In 2023, 23 percent of adults in the U.S. reported experiencing a mental illness, totaling more than 58 million Americans.1 Of those 58 million, 46 percent reported not receiving treatment. During the same period, 17 percent of adults across the nation reported experiencing substance use disorder, yet three out of...

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