Becker's Healthcare October 14, 2021
Today’s patients are looking for consumer-centric ways to pay for healthcare, including flexible financing options. In this environment, providers are encouraged to offer multiple payment options, provide greater transparency and integrate financial conversations with patients into workflows.
In a CareCredit-sponsored virtual session at Becker’s 6th Annual Health IT + Revenue Cyle, Shannon Burke, Ssenior Vice President and General Manager of Synchrony Financial’s Health and Wellness platform, and Jan Oldenburg, Principal at Participatory Health, discussed improving the patient payment experience.
Four key takeaways:
1.) The pandemic has highlighted patient expectations for greater flexibility in receiving and paying for care. The pandemic was a game-changer, enabling patients to connect with providers in new technology-driven ways, like telemedicine and online. Patients like...
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