HealthLeaders Media February 28, 2024
Building a positive patient financial experience is the cornerstone to any successful revenue cycle.
KEY TAKEAWAYS
– Revenue cycle executives from Avera Health, Community Health Systems, Ochsner Health, Vanderbilt University Medical Center, and VHC Health will be digging into the best practices for improving the patient financial experience.
Revenue cycle leaders must pay attention to each aspect of an organization’s revenue cycle to have a prospering organization. Although there is an individual argument for streamlining each segment of the cycle, when it comes to improving the patient experience, it’s imperative to put the microscope on the patient’s financial experience.
Now more than ever before, patients are responsible for more of their healthcare costs, causing stress not only on the patient,...