McKinsey January 19, 2022
What the future holds for Medicare beneficiaries
We have previously discussed how new Stars ratings in MA prioritize the customer experience, and how MA plans have increased their supplemental benefit options. In this episode of the McKinsey on Healthcare podcast, recorded on July 21, 2021, Monisha Machado-Pereira, a senior partner who leads the Medicare work in McKinsey’s Healthcare Systems & Services Practice, discusses the changing Medicare landscape with Alan Wheatley, retail segment president at Humana,...