Becker's Healthcare June 11, 2024
As healthcare changes, what patients need from providers and hospitals is changing too and largely to do with communication, according to the 2024 National Consumer Healthcare Survey from healthcare consulting firm Jarrard.
While convenience and cost also matter to patients, connection to their provider and health system and communication are key.
Here are five notes from the report:
- About 30% of survey respondents said they continue to be unclear on what virtual care options are available to them from providers or health plans.
- Most patients find providers through a trusted friend or...
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