Becker's Healthcare May 2, 2024
When a hospital’s EHR went down recently, staff communicated with patients and one another more and cut down on unnecessary tests and documentation, a medical resident wrote in JAMA Internal Medicine.
Sofia Mettler, MD, a resident at Mount Auburn Hospital in Cambridge, Mass., recalled that when employees arrived at work one morning to find the Epic EHR not working, they panicked.
“Samples for the morning laboratory tests could not be collected because the phlebotomy team did not know which patient needed which tests,” she wrote in the April 29 article. “Samples collected before the downtime could be processed, but the results could not be entered into the EMR system. Residents who need to review the records and assess their patient...
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