What Is AI, and How Can It Benefit the Healthcare Revenue Cycle?

AHIMA October 17, 2022
Tami Montroy, MS, RHIA, CCS, and Glenda Rakes, MHIIM, RHIA, CHPS

This article is the first in a three-part series on artificial intelligence (AI) in the health information management (HIM) revenue cycle field. Part 2 will focus on considerations for evaluating and planning for AI technology, and Part 3 will focus in-depth on AI use cases present in healthcare today.

Once upon a time, artificial intelligence (AI) was a thing of science fiction. Talking cars that navigate themselves and robot assistants that deliver our needs before we realize we need them were fanciful creations of Hollywood minds. Thirty years later, AI is commonplace and growing more and more pervasive. We use AI in our everyday lives, sometimes without even knowing it. In a recent Pega survey, 33 percent of respondents initially...

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