Becker's Healthcare July 31, 2023
Noah Schwartz

Oracle Cerner customers reported challenges with the revenue cycle, poor communication and reliability issues, as the software scored a 67.6 in a 2023 performance report from KLAS Research.

Just 9 percent of the 16 surveyed customers reported feeling highly satisfied with the Cerner EHR. Cerner scored well among customers with its telehealth suite of products, as respondents noted the...

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Topics: EMR / EHR, Health IT, Health System / Hospital, HIE (Interoperability), Market Research, Provider, RCM (Revenue Cycle Mgmt), Technology, Trends
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