Becker's Healthcare July 31, 2023
Oracle Cerner customers reported challenges with the revenue cycle, poor communication and reliability issues, as the software scored a 67.6 in a 2023 performance report from KLAS Research.
Just 9 percent of the 16 surveyed customers reported feeling highly satisfied with the Cerner EHR. Cerner scored well among customers with its telehealth suite of products, as respondents noted the...