MobiHealth News April 7, 2020
The advantages to health and human service delivery in a bot workforce include speed, reliability, consistency and cost-effectiveness. Sound too far-fetched for your management team? We would disagree.
A group of organizations—Amazon, Apple, and Google among others—are blurring the line between the tech field and the healthcare field. One of the key elements in this blurring of the line is the automation of health and human service functions that previously required human work.
This tech-enabled automation is frequently accomplished through bots, which are computer applications that perform automated and repetitive tasks. Common examples include search engine bots, web indexing bots, text-reading algorithms, chatbots and videogame bots.
Some of the great examples of healthcare services using bots include:
- Amazon’s Comprehend...
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