Becker's Healthcare July 26, 2023
Giles Bruce

Epic clients are pleased with the EHR’s interoperability and customer experience, though its cost leaves something to be desired, according to a 2023 performance report from KLAS Research.

Epic got an A-, or 88.7 out of 100, on overall performance, per KLAS’ survey of 269 customers. Fifty-five percent of clients reported being highly satisfied with the company.

The EHR vendor got the highest marks for its practice management solution (91.2 out of 100) and lowest for its Cupid cardiology EHR (83 out...

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Topics: EMR / EHR, Health IT, Health System / Hospital, Market Research, Provider, Technology, Trends
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