Becker's Healthcare February 7, 2024
Giles Bruce

Amazon is learning that healthcare is “complicated,” as one health system leader told Becker’s.

The tech giant said Feb. 6 it is laying off hundreds of employees from One Medical and Amazon Pharmacy, following years of growth in its healthcare businesses. The move wasn’t all that surprising to health system execs, though they were split on its broader implications for the industry.

“Given more than half of U.S. hospitals had expenses outpace revenues over the last year creating negative margins, I think it’s logical that Amazon’s healthcare operations felt the impact too,” said Scott Arnold, chief digital and innovation officer of Tampa (Fla.) General Hospital. “With that said, Amazon is one year into the One Medical acquisition and it wouldn’t...

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