HealthIT Answers January 19, 2026
By Daree Allen Nieves, Healthtech UX Content Designer and Strategist, Ree Writes, LLC
I attended the CES 2026 Digital Health Summit in Las Vegas for the first time, and sharing the hard truths about why technically sound products keep failing in the real world for patients, caregivers, and patient advocacy organizations. If you’re building, buying, or implementing healthcare technology, these insights can help you close the gap between what you build and what your users actually need.
The UX Crisis Hiding in Plain Sight
Randy Rutta from the National Health Council opened the Patient Voices First session with a story of a major pharmaceutical company that launched inhalable insulin with complete confidence. The technology worked and clinical trials validated efficacy....
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