Deloitte July 18, 2018
With changing health care reimbursement models, growing consumer demand, and advances in digital technologies, virtual care is a must-have for health systems. But how can hospitals and health systems gain physician buy-in? It might be easier than you think.
Executive summary
VIRTUAL care programs will likely become increasingly important to health systems that want to retain and attract customers—consumers, employers, and health insurers—who will likely demand more connected, coordinated, and convenient care. No longer a futuristic idea, virtual care has the potential to transform care delivery by meeting consumers where they are, through multiple channels.
The Deloitte 2018 Surveys of US Health Care Consumers and Physicians have found that consumers and physicians agree on the benefits of virtual care....
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