Becker's Healthcare November 27, 2024
At the National Association of Insurance Commissioners Fall 2024 meeting on Nov. 18, state insurance regulators focused on artificial intelligence, mental health parity and other emerging challenges in the health insurance industry.
Five notes:
1. Artificial intelligence
Commissioners discussed how health insurers are using AI the most for tasks such as claims processing and utilization management, while also expressing concern about the lack of a comprehensive framework to govern its use. Commissioners stressed that AI systems should be subject to continuous human review to ensure they do not lead to unfair or automated decisions against members.
2. Mental Health Parity and Addiction Equity Act
Commissioners highlighted ongoing challenges in ensuring compliance with the Mental Health Parity and Addiction Equity Act, despite...
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