MedCity News August 22, 2023
Marissa Plescia

Some of the highest-ranked Medicare Advantage plans are SCAN Health Plan, Humana, Excellus BlueCross BlueShield, UPMC for Life and Blue Cross Blue Shield of Texas, according to a new J.D. Power report.

SCAN Health Plan, Humana, Excellus BlueCross BlueShield, UPMC for Life and Blue Cross Blue Shield of Texas are some of the highest ranked Medicare Advantage plans in certain markets based on customer satisfaction, a new survey shows.

The J.D. Power 2023 U.S. Medicare Advantage Study, released Tuesday, analyzed the responses of 5,887 Medicare Advantage members in California, Florida, New York, Pennsylvania and Texas. It measured members’ satisfaction with their plan based on eight factors: level of trust; ability to get health services how and when they want; helping...

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Topics: Insurance, Medicare Advantage, Patient / Consumer, Survey / Study, Trends
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