Becker's Healthcare August 20, 2024
Nurses’ satisfaction with EHRs is increasing, though challenges with reliability and response times remain opportunities for improvement, according to an Aug. 20 report from KLAS Research.
The report is based on insights from about 75,000 nurses regarding their EHR experience and satisfaction. KLAS collected the feedback through its Arch Collaborative EHR Experience Survey, conducted between 2021 and 2023, with a total of 171 healthcare organizations represented.
Five findings:
1. Nurses’ EHR satisfaction has grown over the past three years. In 2023, nurses reported a net EHR satisfaction score of 50.9, up from 38.2 in 2019.
2. One-third of nurses reported feeling burned out...
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