Becker's Healthcare August 23, 2023
Automation, machine learning and generative AI are among the things three Healthcare Financial Management Association MAP-award-winning revenue cycle leaders told Becker’s they are most excited about right now.
John Maschger, vice president of revenue cycle at Liberty (Mo.) Hospital, said that automation and machine learning will “enable us to move away from the traditional method of asking for more staff resources to efficiently manage our operations.”
“Additionally, it will enable our staff to work more effectively, as we have seen with other industries. While some initial results have been disappointing in the stated deliverables, I still believe we must embrace and evolve toward this technology in order to offset the ever-increasing reimbursement cuts and retain high-quality staff within the...
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