MedCity News December 29, 2023
Marissa Plescia

There are three key trends for the healthcare industry to follow in 2024, including the rise of AI, increasing cost pressures and M&A activity, according to West Monroe.

There are significant challenges and opportunities ahead for the healthcare industry, whether it’s the rise of artificial intelligence, increasing cost pressures or M&A activity.

In a recent report, consulting firm West Monroe laid out three trends for the healthcare industry to watch out for:

Data strategy, advanced analytics and AI

Generative AI has great potential to improve workflows and simplify administrative tasks in healthcare. Some specific AI use cases for payers and providers in 2024 include customer service contact centers, provider management, provider credentialing and utilization management.

But in order to be...

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Topics: AI (Artificial Intelligence), Healthcare System, Mergers & Acquisitions / JV, Pricing / Spending, Survey / Study, Technology, Trends
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