Second Opinion January 8, 2026
Christina Farr

How autonomous AI is reshaping care delivery, not just the back and front office

Have you ever turned to an algorithm to get feedback on a suspicious rash or uploaded blood work results for an interpretation? Many of us are already using LLMs like ChatGPT to ask questions about our health or even explore potential diagnoses when physicians haven’t been able to provide speedy or accurate answers. A national survey found that nearly six in ten Americans consider AI-generated health information useful and reliable. Meanwhile, physicians are rapidly adopting the technology too, with two-thirds of U.S. doctors now using AI, up 78% since 2023.

AI is already widely used in administrative functions, replacing both front-office and back-office...

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Topics: AI (Artificial Intelligence), Patient / Consumer, Physician, Provider, Technology
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