Becker's Healthcare May 23, 2023
The Department of Veterans Affairs has not established goals to assess user satisfaction with its new Cerner EHR system, a May 18 Government Accountability Office report found.
The report looked at clinician and staff satisfaction with the Cerner EHR system and found that the VA lacked targeted metrics to measure user satisfaction, which in turn is limiting the VA’s effectiveness in evaluating the success of the new system,...
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Topics: EMR / EHR, GAO, Govt Agencies, Health IT, Provider, Survey / Study, Technology, Trends, VA / DoD