KFF Health News August 13, 2024
Caresse Jackman, InvestigateTV

For five years, Caren Blanzy received the same treatment at the same medical office in Grand Rapids, Michigan. The regular injections gave her relief from involuntary muscle contractions caused by a neurological disorder, she said. Her insurance picked up the tab.

Then, the health system that owns her doctor’s office changed how it billed for her treatment — no longer coding it as an office visit, but instead as outpatient hospital services.

That change meant Blanzy owed more than $1,100 for one treatment. She said she stopped receiving injections because she could no longer...

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