HealthLeaders Media January 14, 2026
The retail giant has unveiled Better Care Services, offering members online access to a handful of third-party urgent care and behavioral health providers. Could this be the beginning of a new wave of disruptors?
KEY TAKEAWAYS
– Stung by a lack of consumer interest and uncertain profit margins, retail companies and pharmacies have eased back on or even dropped their virtual care programs over the past two years.
– The impending loss of ACA subsidies and other federal actions could cause millions of Americans to lose access to care, creating new demand for online and alternative access.
– Walmart is easing into the arena again with a new platform aimed at linking members to curated third-party care providers.
Walmart is...
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