VentureBeat October 9, 2024
Retail giant Walmart is no stranger to AI and has begun testing its own large language model (LLM), which it may use for other applications.
Wallaby, a suite of retail-focused LLMs, is trained on decades of Walmart data and understands how Walmart employees and customers talk. It is also trained to respond in a more natural tone to better align with Walmart’s core values of customer service.
Desirée Gosby, vice president of emerging Technology at Walmart Global Tech, told VentureBeat in an interview that the company wants to extensively test Wallaby before releasing it to a wider audience.
“Wallaby is not being used yet because we are testing it quite heavily internally, in particular with our associates since...
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