Forbes June 10, 2025
Walmart last week unveiled Sparky, a genAI-powered shopping assistant embedded into the Walmart app. The new AI assistant, Sparky, isn’t just another chatbot bolted onto an app. It’s part of a much bigger plan to use autonomous agents to transform how people shop.
From Shopping Assistant to Agent
Right now, Sparky can summarize reviews, compare products, suggest items for occasions such as beach trips or birthdays, and answer real-world questions such as what sports teams are playing.
In the coming months, additional features will include reordering and scheduling services, visual understanding that can take image and video inputs, and personalized “how-to” guides that link products with tasks such as fixing a faucet or preparing a meal.
Sparky isn’t designed to...
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