Walmart Aims to Be an AI Concierge as Amazon Expands Buy With Prime
PYMNTS.com January 12, 2024
From Walmart looking to be a personal shopping concierge to Amazon expanding its Buy with Prime to more platforms and leveraging tech to help consumers manage their healthcare, the two retail giants faced off this week with news of tech with a personal touch that reaches into many parts of consumers’ daily lives.
Walmart and Amazon debuted tech at the Consumer Electronics Show (CES) in Las Vegas this week in a digital one-upmanship. Both companies are leveraging innovative strategies, partnerships and technologies.
Strategic Cuts and Streamlining
Amazon announced this week it is cutting of hundreds of jobs in its Prime Video and Amazon MGM Studios organization. This decision comes after a year-long review of the company’s business, during which opportunities...