mHealth Intelligence October 18, 2023
Walgreens enters virtual care on the heels of Costco and Walmart, pointing to retailers’ upper hand in offering omnichannel patient access and experience.
Walgreens, one of the largest pharmacy store chains in the United States, made headlines late last week when it announced plans to enter the virtual care arena. The news spotlights retailers’ advantages in virtual care, even amid a downturn in patient demand.
At the HLTH conference in Las Vegas, Walgreens unveiled its virtual healthcare solution, slated to launch in late October. The solution will provide on-demand care for common healthcare needs through video and chat-based capabilities and prescription services.
The news comes within weeks of Costco and Walmart announcing their virtual care offerings, setting the stage for...
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