Hospice News November 27, 2023
This article is sponsored by Netsmart. In this Voices interview, Hospice News sits down with Erica Gregory, SVP and GM of Revenue Cycle Management, Netsmart, to discuss how back office automation powers an efficient revenue cycle and the ways that automation can address trends that hospice care professionals are witnessing.
Hospice News: What career experiences do you most draw from in your role today?
Erica Gregory: In my current role, a couple of ways I support our Netsmart clients is by guiding them through upcoming regulatory changes and helping them navigate the labor challenges affecting our industry. As a CHFP (Certified Healthcare Financial Professional), I see the entire financial picture for our clients. This holistic view guides the strategy behind...
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