VentureBeat July 4, 2021
Some good news, bad news for voice technology partisans in the workplace: The bad news is that the dream of a voice assistant in every conference room and on every desk hasn’t come to pass. The good news is that voice technology is still having an impact in business, just outside of white-collar workplaces.
Voice assistants have never taken hold in the office. In 2017, Amazon announced Alexa for Business. In the official announcement, the company outlined use cases like starting meetings in conference rooms or asking for information around the office. While Amazon hasn’t released detailed stats on Alexa for Business adoption, even Amazon partners haven’t all jumped in. WeWork paused its partnership, and Ajoy Krishnamoorthy of Acumatica said...