Futurity December 2, 2021
“As voice assistants become more ubiquitous, we need to know that they are reliable sources of information—especially when it comes to important public health matters,” says Grace Hong.
Research shows Alexa, Siri, and Google Assistant aren’t equal in providing answers to our health questions.
According to Google, one in 20 Google searches seek health-related information. And why not? Online info is convenient, free, and occasionally provides peace of mind. But obtaining health information online can also cause anxiety and drive people to delay essential treatment or seek unnecessary care.
The emerging use of voice assistants such as Amazon’s Alexa, Apple’s Siri, or Google Assistant adds additional risk, such as the possibility...
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